Privacy Policy

Last Updated: December 15, 2025

B&P Glass & Mirror ("the Company," "We," "Us," or "Our") respects your privacy and is committed to protecting the personal information you provide. This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use our Service and tells You about Your privacy rights and how the law protects You. We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

1. Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our Service.
• Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
• Business, for the purpose of the CCPA (California Consumer Privacy Act), refers to the Company as the legal entity that collects Consumers’ personal information and determines the purposes and means of the processing of Consumers’ personal information, or on behalf of which such information is collected and that alone, or jointly with others, determines the purposes and means of the processing of consumers’ personal information, that does business in the State of California.
• Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to B&P Glass & Mirror of 340 Dishman Lane Bowling Green, KY 42101. For the purpose of the GDPR, the Company is the Data Controller.
• Consumer, for the purpose of the CCPA (California Consumer Privacy Act), means a natural person who is a California resident. A resident, as defined in the law, includes (1) every individual who is in the USA for other than a temporary or transitory purpose, and (2) every individual who is domiciled in the USA who is outside the USA for a temporary or transitory purpose.
• Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
• Country refers to: United States.
• Do Not Track (DNT) is a concept that has been promoted by US regulatory authorities, in particular the U.S. Federal Trade Commission (FTC), for the Internet industry to develop and implement a mechanism for allowing internet users to control the tracking of their online activities across Sites.
• Personal Data is any information that relates to an identified or identifiable individual. For the purposes of the CCPA, Personal Data means any information that identifies, relates to, describes or is capable of being associated with, or could reasonably be linked, directly or indirectly, with You.
• Sale, for the purpose of the CCPA (California Consumer Privacy Act), means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, a Consumer’s Personal information to another business or a third party for monetary or other valuable consideration.
• Service refers to the Website.
• Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
• Third-party Social Media Service refers to any Site or any social network website through which a User can log in or create an account to use the Service.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• Website refers to B&P Glass & Mirror, accessible from https://www.bpglassshop.com/.
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable. Under GDPR (General Data Protection Regulation), You can be referred to as the Data Subject or as the User as you are the individual using the Service.

2. Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Contact Data: First and last name, email address, and physical/service address.
• Phone Number: Including mobile numbers provided for SMS communications.
• Business Information: Business name and project or inquiry details.

Usage Data

Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data. When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data. We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. We use both session and persistent Cookies for the purposes set out below:

• Necessary / Essential Cookies
  • Type: Session Cookies | Administered by: Us
  • Purpose: These Cookies are essential to provide You with services available through the Site and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts.
• Cookies Policy / Notice Acceptance Cookies
  • Type: Persistent Cookies | Administered by: Us
  • Purpose: These Cookies identify if users have accepted the use of cookies on the Site.
• Functionality Cookies
  • Type: Persistent Cookies | Administered by: Us
  • Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference.
• Tracking and Performance Cookies
  • Type: Persistent Cookies | Administered by: Third-Parties
  • Purpose: These Cookies are used to track information about traffic to the Website and how users use the Site. This information is typically linked to a pseudonymous identifier. We may also use these Cookies to test new advertisements, pages, or features.

3. SMS Messaging & 10DLC Compliance

If you provide your mobile phone number and opt-in to receive messages, B&P Glass & Mirror may send you SMS/MMS messages for appointment scheduling, service updates, and project communication.

• Consent: By providing your phone number and opting in via our web forms, you consent to receive text messages from B&P Glass & Mirror. Consent is not a condition of purchase.
• Non-sharing Clause: No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
• Opt-Out: You may opt out of SMS messages at any time by replying STOP to any message.
• Help: For assistance, reply HELP or contact us at glassinfo@bpglassshop.com.
• Rates: Message and data rates may apply depending on your mobile carrier.

4. Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service: Including monitoring usage and managing your requests.
• To manage Your Account: To manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities available to You as a registered user.
• For the performance of a contract: The development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
• To contact You: By email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
• To provide You with news and offers: Special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
• To manage Your requests: To attend and manage Your requests to Us.

5. Disclosure & Sharing of Your Personal Data

We do not sell or rent your personal information. We may share your personal information in the following situations:

• With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to show advertisements to You to help support and maintain Our Service, to contact You, to advertise on third party websites to You after You visited our Service, or for payment processing (such as Bizdog, QuickBooks).
• With Subcontractors: Information sharing to subcontractors in support services, such as customer service, is permitted to help us fulfill our obligations to you.
• Strict SMS Restriction: As stated above, text messaging originator opt-in data and consent will not be shared with any third parties for marketing or promotional purposes.
• For Business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of our business to another company.
• With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control.
• With Business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
• With other users: When You share personal information in public areas, it may be viewed by all users and publicly distributed.
• Law Enforcement & Legal Requirements: If required by law or in response to valid requests by public authorities (e.g. a court or a government agency), or in the good faith belief that such action is necessary to comply with a legal obligation, protect and defend the rights or property of the Company, or protect the personal safety of Users.

6. Retention and Transfer of Your Personal Data

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies. Usage Data is generally retained for a shorter period of time, except when used to strengthen security or improve functionality. SMS consent records are retained for compliance and audit purposes.

Transfer of Your Personal Data

Your information is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. This means information may be transferred to — and maintained on — computers located outside of Your state, province, or country. Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

7. Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

8. Detailed Information on Processing & Analytics

Service Providers have access to Your Personal Data only to perform their tasks on Our behalf and are obligated not to disclose or use it for any other purpose.

Analytics: We may use third-party Service providers to monitor and analyze the use of our Service.

• Google Analytics: A web analytics service offered by Google that tracks and reports website traffic. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out by installing the Google Analytics opt-out browser add-on.

9. CCPA Privacy & California Rights

YOUR RIGHTS UNDER THE CCPA

Under this Privacy Policy, and by law if You are a resident of California, You have the following rights:

• The right to notice: You must be properly notified which categories of Personal Data are being collected and the purposes for which it is being used.
• The right to access / request: Request information regarding the disclosure of Your Personal Data collected in the past 12 months for a third party’s direct marketing purposes.
• The right to say no to the sale of Personal Data: You have the right to ask the Company not to sell Your Personal Data.
• The right to know about Your Personal Data: Request categories of data collected, sources, business purpose, and specific pieces of data we collected about You.
• The right to delete Personal Data: Request deletion of Personal Data collected in the past 12 months.
• The right not to be discriminated against: Exercising your rights will not result in denied services or different pricing.

EXERCISING YOUR CCPA DATA PROTECTION RIGHTS

In order to exercise any of Your rights, You can email or call us. The Company will disclose and deliver the required information free of charge within 45 days of receiving Your verifiable request.

“Do Not Track” Policy (CalOPPA)

Our Service does not respond to Do Not Track signals. However, some third party websites do keep track of your browsing activities. You can set Your preferences in Your web browser to inform Sites that You do not want to be tracked.

10. Children’s Privacy

Our Service does not address anyone under the age of 13. We do not knowingly collect personally identifiable information from anyone under the age of 13. If We become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information. We also may limit how We collect, use, and store information of Users between 13 and 18 years old.

11. Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

12. Changes to this Privacy Policy

We may update our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top

13. Contact Us

If you have any questions about this Privacy Policy, You can contact us:

• B&P Glass & Mirror
• Address: 340 Dishman Lane Bowling Green, KY 42101
• Phone: 270-721-7611
• Email: glassinfo@bpglassshop.com